Loading

Privacy Statement

 

First things first – your privacy is important to us. We know that’s the kind of thing all these sorts of notices say, but frankly we mean it. You’ve placed your trust in us by using the ReservationBangladesh.com services and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers’ interest and we are transparent about the processing of your personal data.

This document describes how we use and process your personal data, hopefully provided in a readable and transparent manner so you can get where we’re coming from without getting bored senseless. As an added bonus, it also tells you how to contact us if you have questions about your personal data, which we’re more than happy to answer. For a better understanding of what we mean by “Trip”, “Trip Provider”, “Trip Service” and “Trip Reservation”, please read the ReservationBangladesh.com.

If you’ve ever used us before, you’ll know that ReservationBangladesh.com offers online travel-related services through our own websites and mobile apps, as well as through other online platforms such as partners’ websites and social media. Why point that out, you ask? Well, here’s the thing. All the information that follows applies to not one, not two, but all of these platforms. Several platforms, one privacy statement.

This one privacy statement applies to any kind of information we collect through these platforms or other means connected to these platforms (such as contacting our customer service team via email). It makes for a lot less tedious reading. If you are one of our business partners, make sure to also check out our Privacy Statement for Business Partners to understand how personal data is further processed as part of the business relationship.

We might amend the Privacy Statement from time to time. If you care about your privacy, visit this page regularly and you’ll know exactly where you stand. If we make changes to the Privacy Statement which will have an impact on you (for example, if we intend to process your personal data for other purposes than communicated in the past in this Privacy Statement), we will notify you of these changes before the new activities begin.

Sad but necessary bit: If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book your next Trip through us. Let the good times roll!

 

What kind of personal data does ReservationBangladesh.com collect?

We can’t help you book the perfect Trip without information, so when you use our services there are certain pieces of information we ask for. This is pretty basic stuff – your name, preferred contact details, the names of anybody travelling with you and your payment information. You may decide for yourself to submit special requests for your upcoming Trip (for example, certain preferences). In addition to this, we also collect information from your computer, phone, tablet or other device you are using to access our services. This includes the IP address, the browser you use, and your language settings. There are also situations in which we receive information about you from others or automatically collect other information. This is the basic overview of the information we collect, but if you’d like to know more, we go into a lot more detail below. 

 

Why does ReservationBangladesh.com collect and use your personal data?

The main reason we ask you for personal details is a pretty good one – it’s to help administer your online Trip Reservations and ensure you get the best service possible. We also use your personal data to contact you and to inform you of the latest deals and special offers and other products or services which we believe may be of interest to you. There are other uses too – if you’d like to find out what they are, read on for a more detailed explanation. 

 

How does ReservationBangladesh.com share your data with third parties?

There are different parties integrated into the ReservationBangladesh.com services in various ways and for various reasons. The primary purpose is to share your data relevant for your Trip with the Trip Provider to complete your Trip Reservation. There are also other parties which can receive some of your data, which are parties we involve to provide you with the ReservationBangladesh.com services. This includes for example - financial institutions, advertisers, subsidiaries of the ReservationBangladesh.com corporate family and other affiliates of the Booking Holdings Inc. corporate family or in some cases, if we are required by applicable law, governmental or other authorities. We do not sell or rent your personal data. Below we’ll go into more detail about how information you share with us is used and exchanged with these parties. 

 

How is your personal data shared within the Reservation Bangladesh?

ReservationBangladesh.com is part of the Reservation Bangladesh. Please read here specifically how your data may be shared within the Virtual Market Solution Ltd. 

 

How does ReservationBangladesh.com process communications that you and your booked Trip Provider may send to ReservationBangladesh.com?

ReservationBangladesh.com can help you and Trip Providers exchange information and requests about their services and existing Trip Reservations, directing the communications through ReservationBangladesh.com. If you want to find out more about how ReservationBangladesh.com receives and handles these communications, read on here. 

 

How does ReservationBangladesh.com make use of mobile devices?

We offer free apps through which we also collect and process personal data. This works in much the same way as our website, but they also allow you to use our location services. 

 

How does ReservationBangladesh.com make use of social media?

The use of social media services may be integrated with the ReservationBangladesh.com services in various ways, which will involve us collecting some of your personal data or the social media provider receiving some of your information. If you’d like to learn more about how this information is used and exchanged, read on. 

 

What security and retention procedures does ReservationBangladesh.com put in place to safeguard your personal data?

We observe appropriate and adequate procedures to prevent unauthorized access to, and the misuse of, personal data that we process. 

 

How does ReservationBangladesh.com treat personal data of children?

Unless indicated otherwise, ReservationBangladesh.com is a service you are only allowed to use if you are over 16 years of age. We only process information about children with the consent of the parents or legal guardians or when the information is provided to use by the parents or legal guardian. 

 

How can you control the personal data you have given to ReservationBangladesh.com?

You always have the right to review the personal data we keep about you. You can request an overview of your personal data by emailing us to the email address stated below. If you want to find out more about your rights to control your personal data, read on here. Read more

 

Who is responsible for the processing of personal data on the ReservationBangladesh.com website and apps?

ReservationBangladesh.com located in Virtual Market Solution Ltd office in Dhaka Bangladesh, controls the processing of personal data on its websites and mobile apps. 

 

What kind of personal data does ReservationBangladesh.com collect?

OK, so you’re looking for a bit more info. Here’s a more in-depth look at the information we collect.

Personal data you give to us.

ReservationBangladesh.com collects and uses information which you provide to us. When you make a Trip Reservation, you are (as a minimum) asked for your name and email address. Depending on the Trip Reservation, we may also ask for your home address, telephone number, payment information, date of birth, the names of any guests travelling with you and any preferences (such as meal preferences and any mobility restrictions) you might have for your Trip.

If you need to get in touch with our customer service team, or reach out to us through other means (such as through social media, or communicating with your booked Trip Provider through us) we will collect information from you there too. Guests can also be asked to provide a review to help ensure future guests get exactly what they’re looking for. We will collect information from you included in your reviews, including your display name and avatar if you choose one.

There are also other instances where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can decide to enable ReservationBangladesh.com to see your current location or grant access to your contact details – this helps us provide you with the best possible service and experience (for example, to see our city guides, the nearest restaurants or attractions to your location or other recommendations). You can also open a user account, which allows you to save your personal settings, upload photos, review previous bookings or plan and manage future reservations or benefit from other features only available to account holders (such as incentives or other benefits we may offer).

You can decide to participate in referral programs or sweepstakes, and doing this will also mean providing us with personal data. In addition to that, you can provide us with feedback or ask for help with using the ReservationBangladesh.com travel services.

Personal data you give us about others.

We have to point out that it’s your responsibility to ensure that the person or people you have provided personal data about are aware that you’ve done so, and have understood and accepted how ReservationBangladesh.com uses their information (as described in this Privacy Statement).